Case Manager

The Case Manager is responsible for intake, admissions, staffing, discharge screening, and documentation for children and youth in care. All New Horizons Staff are expected to study, practice, and operate within the New Horizons’ Philosophy and Treatment Model.

Keeping Kids First requires that every decision and action be motivated by and geared toward meeting the highest needs of the individual kid. New Horizons will not tolerate anyone who is not committed to keeping kids safe from abuse, neglect, and exploitation.


Duties and responsibilities

• Keeping Kids Safe!
• Following the New Horizons’ Employee Handbook;
• Work collaboratively with other personnel, service providers, professionals, and biological/kinship/foster families involved with the youth on their caseload;
• Managing an average of 15-20 youth (service level dependent) for children in foster care while adhering to all State Minimum Standards and New Horizons’ policies;
• Demonstrating flexibility and adaptability to best meet the needs of kids, and able to respond 24/7 to crises on a rotating on-call schedule;
• Cross-system coordination, including maintaining and supporting the child’s school, medical, dental, behavioral health, PAL, and other service needs.  Must be well-versed in STAR Health services to ensure that youth at each service package level receive relevant support;
• Ensure that the educational portfolio remains updated; and all school needs including enrollment, academic performance, etc. are met
• Conducting and participating in intake or assessment interviews;
• Accurately completing all required documentation in a timely manner;
• Attending and actively participating in meetings related to the kids in your caseload;
• Ensuring all psychological, medical, dental, and vision updates are current;
• Reviewing all therapeutic plans with the New Horizons Treatment Director;
• Ensuring that staff are adhering to New Horizons', State, and federal regulations of childcare;
• Attending and completing all required professional training and workshops to satisfy continuing education hours;
• Transporting kids in a personal vehicle when needed; and
• Studying, practicing, and operating within the New Horizons’ Philosophy of Keeping Kids First.

Qualifications

• A bachelor’s degree and two years of relevant experience preferred; or
• Minimum requirements may be substituted with a master’s degree in a social service or related field;
• Educational or experiential qualifications will be considered equivalent.
• Maintain a valid driver's license and insurance;
• Must have insight and understanding of cultural diversity and have the ability to work with diverse populations;
• Must be able to perform conflict resolution or crisis intervention;
• Must pass a criminal background check, drug screen, and tuberculosis screening.
• Demonstrate effective oral and written communication skills, as well as excellent organizational skills;
• Demonstrate the ability to fulfill the technological requirements and the position, including a working knowledge of Windows operating system to the most current edition, Microsoft Word and Excel, email and electronic communications, and effective Internet browsing in regards to information gathering, research and staying up-to-date on social norms, current events or other information that could affect the children in care, their treatment or the Case Manger’s relationship with them;
• Possess extensive prior experience that demonstrates their cognitive ability to assist the child in difficult, crisis, and demanding times; and
• Work under the direct supervision of the Child Placement Management Staff with a wide degree of discretion and independent judgment.

Working conditions
Working in a mixed indoor and outdoor environment, involving continuous interaction with children, requires flexible hours.

Physical requirements
Be able to fulfill the physical requirements of the position, including considerable walking, good hearing to assess situations quickly and respond appropriately, the ability to perform CPR and First Aid, and the ability to respond when a child is a danger to themself or others, including performing physical restraints;


Base Salary Range: $45,000.00
*Based on experience, educational background and specialized skills.

💙 Why Join New Horizons?
At New Horizons, you'll be part of a mission-driven team working together to protect and empower children. You'll be supported by leadership that values your expertise, promotes innovation, and ensures your voice is heard.

🔹 What You Get When You Work for New Horizons
We want to support you while you care for children!

• 100% Paid Health Insurance Premiums for Employees (60 days after starting date)
• Paid Time Off starts immediately upon hire
• Tuition/Education Reimbursement
• Eligible for Bonus
• Mental Health support
• Professional Development and Training provided in the Youth Mental Health Field
• Life Insurance Equal to Salary (60 days after start date)
• 150% 401K Retirement Match after 1 Year of employment
• $500 in Flexible Spending Account after 2 years of employment
• Paid Work Anniversary trips at 5+ years

*To learn more about New Horizons and other positions that may be available please visit our website: https://www.newhorizonsinc.com/